Overview

We are seeking a highly driven Business Analyst with strong experience in stakeholder engagement, product development, and pre-sales support. This role is critical in shaping product direction by gathering, analyzing, and translating business needs into actionable technical requirements. The ideal candidate will also act as a key liaison between business stakeholders, sales teams, and technical teams to ensure seamless alignment and successful delivery of solutions.

Key Responsibilities:

• Collaborate with internal and external stakeholders to gather, document, and translate business needs into actionable requirements (BRDs, FRDs, User Stories).
• Act as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment with business goals.
• Define and manage value-driven product backlogs including Epics, Features, and User Stories with clear Acceptance Criteria.
• Lead and facilitate workshops, meetings, and presentations to drive clarity, alignment, and decision-making.
• Independently manage and lead small to mid-sized projects, ensuring successful delivery within scope and timelines.
• Support key activities including roadmap planning, UAT, A/B Testing, training, competitive research, and post-implementation reviews.
• Assist in conducting technical evaluations, POCs, and assessments of tools or platforms.
• Collaborate closely with sales and solution teams during pre-sales to understand client needs and prepare tailored product demonstrations and proposals.
• Maintain strong documentation and process discipline using modern product and collaboration tools

Required Skills and Qualifications:

· Bachelor’s degree in Computer Science, Engineering, or a related field from a reputed institute.

· 5–8 years of relevant experience as a Business Analyst in software/product development environments.

· Proven expertise in stakeholder engagement, requirements elicitation, and detailed documentation (BRDs, FRDs, user stories).

· Strong understanding of REST/SOAP APIs and basic knowledge of SQL.

· Excellent verbal and written communication skills with attention to detail.

· Strong interpersonal and problem-solving skills.

· Experience collaborating with system integrators or technology vendors across local and global projects.

Nice to Have:

• Working knowledge of the Supply Chain and Logistics domain.
• Exposure to pre-sales activities, client-facing roles, or solution consulting.
• Experience in SaaS or Enterprise B2B product environments.
•  Certifications such as Scrum Master, Product Owner, or IIBA are a plus.

Hands-on experience with:

• Azure DevOps
• JIRA
• Confluence
•  Figma
•  Microsoft 365 Suite

What We Offer:

• Opportunity to work in a collaborative, innovation-driven environment.
• Involvement across the entire product lifecycle — from concept to customer           delivery.
• Cross-functional team exposure and opportunities to lead initiatives.
• Competitive compensation and a flexible working model.

Centiro is a Swedish software company with more than 650+ colleagues. Our solutions empower marquee brands and finer supply chains in 175+ countries. We believe in enabling and empowering commerce for companies with winning aspirations who seek to make a difference. Core focus is to connect and enable cloud-based delivery and service networks in the world of digital. Centiro has received numerous awards and honors, including Great Place to Work®. Founded in 1998, with offices in Sweden, India, the UK and the US.

To know more about us, please visit www.centiro.com